How It Works

How It Works

ElderCompass Process

Step One

Decide which service is best for you. Helping Hands

A. Online Navigation Plan Only

B. Phone Consultation With Navigation Plan

C. In-Home Visit With Navigation Plan (Our Best Seller)

Step Two for the Online Version

Complete GAP questionnaire that is provided after payment only

Step Three

Send and submit answers. Be sure to answer thoroughly and honestly.

Step Four

Our qualified team review answers and your personal situation thoroughly.

If you have chosen a Phone Consultation or In-Home Visit, Nancy will be in touch with you to schedule an appointment and to gather additional information.

Step Five

Within 72 hours your customized and completed online Navigation Plan is emailed to you at the address you provided and will include:

Medical information to have ready for the doctor
Safety concerns for your seniors home and resources for helping you make the home as safe as possible
Lifestyle concerns like medicine precautions
Financial insights to help with long term care and insurance
Legal resources to help with power of attorneys and end of life issues

Step Six

PIece of mind knowing you have a plan and resources to help your elder stay safe and live the best possible life with their specific conditions.

What are you waiting for?

Candy, Birmingham, MI - In-Home Visit

Dear Eldercompass- thank you for being so wonderful. I will never forget the day you responded to our family’s cry for help. Working and being 45 minutes away from my mom when she needed me, hurt to the core. I remembered you saying, “Just call if you need us.” Well, I called you and you descended like an Angel. After calming Mom and getting her settled, rather than slipping out of the house and going back to your life, your caregiver stayed with her until I flew across town. I will be forever grateful to you for assistance with interim planning and responding as you did and for your inquires about Mom’s status. You offered a shoulder to cry on numerous times, not to mention the helpful phone consultations. Thanks be to God for all that you do. For us and for others. In admiration and appreciation.

Gus & Elaine C., Birmingham - In-Home Visit

Our family didn't expect Mom's hospitalization. Nancy (ElderCompass) helped us navigate an array of complex topics including medicare and health records to legal and care plans required to get Mom back on-the-road to independence. Nancy provided a comprehensive and organized approach. Experience that would normally take months to learn, our family gained within a week. Now we are empowered and in control of our situation, and, Mom is comforted knowing we have a great coach on our team. Our family loves Nancy! Thank you so much for being there!!

Bryan, San Francisco, CA - In-Home visit

Our beloved aunt is now 86, and suffered a brain injury eight years ago from a car accident. It has caused her to become extremely forgetful, and we simply didn’t know what to do to get her the help she now needs. The Elder Compass in home assessment provided us with immediate insights into her condition, not from a clinical perspective, but from the care perspective. They broke everything down: exercise, safety, medication review and enforcement, driving and mobility, and general contentment and well-being. From their assessment in all of these areas, and the more structured information gained from filling out the Geriatric Assessment Profile, they then provided a plan customized to meet our aunt’s needs, with local health care resources also identified. We were also quite touched by the the lead geriatric care specialist interacted with my aunt. It was a wonderful combination of respect, gentleness, empathy, but with a certain amount of firmness and clear communication about the changes she needed to make in her life. We cannot say enough about the how their detailed expertise in care was combined with interpersonal skills to meet the needs of a difficult situation. It was a bargain.

Carol, Birmingham, MI - In-Home Visit

Earlier this year and spring of last year, our family had health situations- Eldercompass provided prompt answers when we were in crisis. Eldercompass staff are consummate professionals. The recommendations we received were organized and presented with compassion, respect, and care. There is not enough money to pay for the caliber of recommendations and care our family received.